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Privacy and Security Policy

Southwest Radio Ministries has been broadcasting the Good News of Jesus Christ since April 1933. In all the years of broadcasting and publishing, this ministry has maintained a strict privacy policy. Any personal information, such as mailing addresses and phone numbers, or contribution records is never rented or sold to third-party mass mailing address vendors.

This privacy policy sets out how Southwest Radio Ministries uses and protects any information that you give Southwest Radio Ministries when you use this website. Southwest Radio Ministries is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Southwest Radio Ministries may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Credit Card Processing for Bookstore Offerings

Southwest Radio Ministries reserves the right to refuse or cancel any requests for bookstore offerings containing an error, inaccuracy, or omission, whether or not your request has been submitted, confirmed, and/or your credit card has been processed. If your credit card has been processed for a request for a bookstore offering that has been cancelled, your credit card will be issued a credit.

You may request bookstore offerings from this website using any of the credit card options listed on the credit card processing form. Southwest Radio Ministries reserves the right to change its credit card processing procedures at any time without prior notice.

Processing and Shipment of Bookstore Offerings

Once you have placed a request for a bookstore offering, your order will be processed during the following business day. All requests for bookstore offerings will be shipped as stock is available. Southwest Radio Ministries strives to make sure that most of our bookstore offerings are in stock, but we cannot guarantee that a temporary backorder may not delay shipment of your request. Shipping charges are included in the offering amount. All requests will be shipped USPS. Please allow 7 to 10 business days for delivery. If you require faster delivery, please call our toll-free number (1-800-652-1144) for additional shipping charges. Our offices are open Monday through Friday, 7:30 a.m. to 6:00 p.m. CST

Questions Concerning Bookstore Requests

If you have a question about the bookstore request you placed over this website, please call our toll-free number (1-800-652-1144). Someone in our call center will be glad to assist you. Our staff is available Monday through Friday, from 7:30 a.m. to 6:00 p.m. CST.

Return Policy

You may return any of the bookstore offerings you received within 60 days of delivery of a shipment for any reason for a full credit to your credit card. Bookstore offerings must be returned in good condition for credit to be applied.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

If you do not want to receive email from us, you may contact us at any time by writing to PO Box 100 Bethany, OK 73008, or email us.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to PO Box 100 Bethany, OK 73008.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Email Privacy Policy

If you receive an email from us, it is because you have registered with www.swrc.com, either as part of a previous shopping cart purchase or because you have subscribd to our e-newsletter. We respect your time and attention by controlling the frequency of our mailings.

As with our mailing address privacy policy, we will never share, sell, or rent your email address with any third-part mass emailing vendor. We will never divulge your email address to any other party unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.
Credit Card Processing